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💚 Free Shipping USA
💚 Customer Satisfaction Guarantee
💚 Return Policy
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Shipping Information
- Free Shipping: We offer standard ground shipping within the United States territory.
- Delivery Timeframe: Our standard delivery time typically ranges from 1 to 4 business days.
- *Peak Seasons: Please note that during peak seasons or high-demand periods, there might be a slight extension in delivery times. We strive to minimize any delays.
- Order Tracking: Once your order is on its way, we'll provide you with a tracking number, allowing you to monitor your delivery's progress in real-time.
- Customer Support: If you have any questions about shipping or require further assistance, our dedicated customer support team is here to help. Your satisfaction is our top priority, and we're committed to delivering your order with care and efficiency.
Dedicated Customer Support
Phone: 📞 (307) 461-9622
Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM EST
Email: ✉ support@lunixinc.com
At Lunix, we are committed to providing exceptional customer service to address all your inquiries regarding LUNIX brand products. Please feel free to contact our dedicated team during our specified operating hours via telephone.
For your convenience, if you find yourself needing assistance outside of our standard operating hours or if your call is not immediately answered, we encourage you to contact us by email. We will respond back to your email as soon as we can within our normal office working hours. Rest assured; we will promptly respond to your inquiry.
It's important to note that the official source for LUNIX brand information and contact details is our website, lunixinc.com.
Website Operator: LUNIX LLC
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At Lunix, we are committed to ensuring your satisfaction with our products. Please take a moment to review our return and refund policy, which outlines the procedures and conditions for returns, refunds, and warranty claims.
30-DAY RETURN POLICY:
We offer a 30-day return policy on all Lunix products. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order. To initiate a return, please contact our customer service team via email at support@lunixinc.com with your order details.
1-YEAR WARRANTY:
Lunix products are backed by a 1-year warranty. This warranty covers manufacturing defects and malfunctions. If you experience any issues with your product within the warranty period, please reach out to our customer service team for assistance.
Lifetime Customer Service Assistance:
Our commitment to your well-being extends beyond the warranty period. We are proud to offer lifetime customer service assistance. If you have questions or require support with your Lunix product at any time, please don't hesitate to contact us. We're here to help.
Return Authorization Required:
For all returns or replacements, prior authorization from our team is required. We cannot accept returns without this authorization. Please contact us via email at support@lunixinc.com with your order details to request return authorization.
Restocking Fee:
Please be aware that all opened returns are subject to a $25 restocking fee, which will be deducted from your refund. This fee helps cover the costs associated with processing and restocking returned products. Thank you for your understanding.
We are unable to receive returns at our office address. To initiate a return or request a replacement, please contact us via email at support@lunixinc.com, and our team will provide you with further instructions and the appropriate return address.
At Lunix, your satisfaction is our priority. We aim to provide quality products and excellent customer service. If you have any questions or need assistance, please don't hesitate to reach out to our dedicated support team.
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