Lifetime Warranty
At Lunix, we stand behind the quality and durability of our products. Your satisfaction and peace of mind are our top priorities. That’s why your product is covered by our Lifetime Warranty—for as long as you own it.
What's Covered:
- Manufacturing defects in materials and workmanship
- Internal components that fail under normal use
- Accessories included in your original purchase (e.g., adapter, cable, etc)
What's Not Covered:
- Normal wear and tear (e.g., fading fabric, light scratches)
- Accidental damage, misuse, or neglect
- Unauthorized repairs or modifications
How It Works:
- Register your product within 30 days of purchase by filling out the form below with your name, order number, and email address. Quick, easy, and hassle-free!
- Keep your order confirmation or Amazon order number as proof of purchase.
- If you ever experience an issue, contact our support team at support@lunixinc.com with your order number, a brief description, and photos or a short video of the issue.
- Our team will review and respond within 48 hours. If covered, we’ll offer a free replacement or repair instructions to fix your device.
- All covered replacements are free of charge. For claims made after one year from purchase, customers only cover the one-way shipping cost, while Lunix provides the replacement at no cost.
Important Notes
- Warranty is only valid for items purchased directly from Lunix. Purchases from unauthorized or third-party sellers are not covered.
- Lunix does not operate a “new-for-old” replacement policy once the product has been used.
Parental Responsibility: Parents or guardians must ensure minors receive proper supervision and guidance when using this product.
Our Lifetime Warranty covers you for the life of your product, as long as it’s used as intended. We’re here to keep your wellness journey worry-free.
