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We, Lunix, offer a 30-day return policy. For the Lunix Massagers 30-day return, your item must be in the same condition that you received it. Lunix Orthopedic Pillows products are personal health products. As such, for our customers’ protection, we are unable to accept returns for any product that has been opened and/or uncompressed. We can accept returns of unopened products in the original, sealed packaging within 30 days of purchase
To return your product (if applicable), you should contact us prior to shipping the item, we require a receipt or proof of purchase. If 30-days have gone after delivery, unfortunately, we cannot offer a refund or return unless we can determine that the product is defective.
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