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Return and Refund Policy
At Lunix, we are committed to ensuring your satisfaction with our products. Please take a moment to review our return and refund policy, which outlines the procedures and conditions for returns, refunds, and warranty claims.
30-Day Return Policy:
We offer a 30-day return policy on all Lunix products. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order. To initiate a return, please contact our customer service team via email at support@lunixinc.com with your order details.
1-Year Warranty:
Lunix products are backed by a 1-year warranty. This warranty covers manufacturing defects and malfunctions. If you experience any issues with your product within the warranty period, please reach out to our customer service team for assistance.
Lifetime Customer Service Assistance:
Our commitment to your well-being extends beyond the warranty period. We are proud to offer lifetime customer service assistance. If you have questions or require support with your Lunix product at any time, please don't hesitate to contact us. We're here to help.
Return Authorization Required:
For all returns or replacements, prior authorization from our team is required. We cannot accept returns without this authorization. Please contact us via email at support@lunixinc.com with your order details to request return authorization.
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